Terms and Conditions
By accessing or using the Bingo Salthill (Galway) Casino platform, you agree to be bound by these Terms and Conditions ("Agreement"). Please read them carefully before proceeding.
1. Acceptance of the Terms
These Terms and Conditions apply to all users who access or use our website, mobile app, or any other services provided by Bingo Salthill (Galway) Casino. By accessing or using our platform, you confirm that you have accepted these terms and agree to comply with them.
2. Eligibility Requirements
To use our platform, you must be at least 18 years old (or the minimum age as required by law in your jurisdiction). You must also provide accurate information about yourself when registering for an account. If we suspect or confirm that you have provided false or misleading information, we reserve the right to terminate or suspend your account.
3. Minimum Age Requirements
As mentioned above, our platform is only accessible to individuals who are at least 18 years old (or the minimum age as required by law in your jurisdiction). We may ask for proof of age upon request. If you attempt to access or use our platform while under the minimum age requirement, we reserve the right to terminate or suspend your account.
4. Geographic Restrictions
Our platform is only available to users who are physically present within Ireland or other jurisdictions where our services have been authorized. We may restrict access to certain regions due to regulatory requirements or for other reasons. If you attempt to access our platform from a restricted region, we reserve the right to terminate or suspend your account.
5. Account Registration Rules
When registering an account with us, you must provide accurate information about yourself and create a unique username and password. You are responsible for maintaining the confidentiality of your login credentials and ensuring that they are not shared with others.
6. One-Account-Per-User Policy
Each user is only allowed to have one active account on our platform at any given time. If we suspect or confirm that you are operating multiple accounts, we reserve the right to terminate or suspend all of your accounts.
7. Identity Verification and KYC
We may request identity verification from you at any time for regulatory compliance purposes. You must cooperate with these requests and provide us with any necessary documentation to facilitate our review process.
8. Account Accuracy Obligations
You are responsible for ensuring the accuracy and completeness of your account information, including but not limited to your name, address, date of birth, and contact details. If we suspect or confirm that you have provided false or misleading information, we reserve the right to terminate or suspend your account.
9. Account Security Responsibilities
You are solely responsible for ensuring the security and integrity of your account, including protecting your login credentials from unauthorized access. We recommend using a secure password manager and enabling two-factor authentication whenever possible.
10. Login Credentials and Password Protection
We will never ask you to provide or confirm your login credentials in any communication with us (email, phone call, text message, etc.). If someone contacts you requesting this information, it may be an attempt at phishing, so please report it immediately to our customer support team.
11. Restricted Behavior and Prohibited Activities
Our platform prohibits the use of malware, spyware, viruses, or other malicious software, as well as any form of hacking, spoofing, identity theft, or unauthorized access to others' accounts. We also prohibit all forms of cheating, collusion, or unfair play. If we suspect or confirm that you are engaging in such activities, we reserve the right to terminate or suspend your account.
12. Multi-Accounting and Fraud Prevention
We have implemented various measures to prevent multi-accounting, including IP blocking, device fingerprinting, and other behavioral analysis tools. We may also use machine learning algorithms to detect suspicious patterns of behavior indicative of multiple accounts. If we suspect or confirm that you are operating multiple accounts, we reserve the right to terminate or suspend all of your accounts.
13. Bonus and Promotion Rules
Our bonus terms and conditions apply specifically to each promotion or offer described on our website or in our communications with you. By participating in these promotions, you agree to comply with their respective rules and requirements.
14. Wagering and Gameplay Conditions
When wagering real money on our platform, you acknowledge that your winning odds may vary depending on market conditions, the performance of individual players, and other external factors beyond our control.
15. Bonus Abuse Prevention
We reserve the right to review and adjust bonus amounts or void them altogether if we believe that they have been obtained through manipulation, exploitation, or any form of unfair play.
16. Deposits and Withdrawals
Our platform does not currently support online deposits or withdrawals due to regulatory requirements.
17. Verification Before Withdrawals
When attempting to withdraw your winnings, you may be required to provide additional verification documents to meet anti-money laundering (AML) and know-your-customer (KYC) regulations.
18. Processing and Review Procedures
We reserve the right to delay payments for security purposes or until we have completed an investigation into any suspected account misconduct.
19. Self-Exclusion and Account Restrictions
If you choose to self-exclude from our platform, your account will be blocked for a specified period (minimum 6 months) or permanently as per your request.
20. Game Fairness and RNG Systems
Our games utilize reputable Random Number Generators (RNGs) that are regularly audited by independent third-party experts to ensure their integrity and fairness.
21. Technical Interruptions or Voided Gameplay
We may cancel, void, or adjust any bets or gaming transactions due to technical issues, system failures, power outages, natural disasters, or other unforeseen circumstances beyond our control.
22. Suspension or Closure of Accounts
In the event that we suspect or confirm account misconduct, abuse, or attempts at cheating or manipulation, we reserve the right to suspend or close your account without prior notice or compensation.
23. Intellectual Property and Platform Ownership
Our platform is owned by Bingo Salthill (Galway) Casino, all rights reserved. Our trademarks, logos, trade names, and domain names are protected under applicable laws worldwide.
24. Limitation of Liability
Under no circumstances will we be liable for any direct or indirect losses resulting from use of our services, including but not limited to: monetary losses, inconvenience, distress, loss of profits, business interruption, damage caused by reliance on information obtained through us, and other non-pecuniary damages.
25. Modification of Terms
We reserve the right to update these terms at any time without prior notice or consent from you. Continued use of our platform after such modifications will imply acceptance of revised terms unless otherwise communicated in writing by either party within a reasonable timeframe following notification.
26. Applicable Licensing or Regulatory Oversight
Our services are governed by the applicable laws of Ireland and any relevant regulations set forth by regulatory authorities in other jurisdictions where we operate.
By continuing to use this platform, you acknowledge that you have read, understood, and agreed to comply with these Terms and Conditions as posted on our website.